Cash App Payment completed but not received is a transaction that has been initiated but not completed. There are a few reasons that can result in this problem – connection problems, an unreachable server, insufficient funds, exceeding a daily limit, an anonymous sender, spam and fraud, typos, expired credit or debit cards, and outdated apps. Edition.
In the list of mobile payment services, Cash App tops the list. Cash App is a billion dollar service provider with over 70 million users annually.
Currently available in only two countries, the app allows US and UK users to conduct financial transactions in the luxury of their mobile phone application.
As impressive as it has been, it's not all fame and glory with the Cash App. Sometimes there are server issues and payment delays which affect the user experience.
A prevalent complaint has been that a full payment has not been received. Why does this happen, and how can it be resolved?
What does Completed mean on Cash App?
Full payment on Cash App means - the transaction was successful and the money is in the recipient's account. Usually, when the payment is completed in the Cash App, it is automatically credited to the recipient's account. You cannot reverse a full payment. If necessary, it is recommended that you contact the recipient to inquire about a refund.
Generally, Cash App payments are instant. Sometimes there may be a problem and depending on the problem it may take a few minutes to days to resolve the issue.
Why is Cash App Completed Payment but Funds Not Received
With Cash App, payments sent and received are generally available instantly. However, this is not always the case. Sometimes, you may find yourself facing Cash App "Payment Pending".
A Full Cash App payment but not received means that the transfer has been successfully initiated but cannot be completed at this time. Unfortunately, this is a somewhat common problem, and the Cache app suggests you wait for a few hours for it to be resolved.
There are a few different reasons why your payment may be delayed. The most common ones include connection problems, an unreachable server, insufficient funds, exceeding a daily limit, an anonymous sender, spam and fraud, and typos. Some less common credit or debit cards and older app versions may be expired.
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1. Connection Problems
One of the main reasons why payments are marked as pending is slow and unstable internet connection. If your device gets disconnected at any time during the transaction, your Cash App payment will not take place.
To avoid this, always ensure that your device has a reliable internet connection before starting your transaction session.
2. Unreachable Server
Sometimes connectivity issues may occur at the other end. For example, bank servers and cash app servers sometimes suffer from connectivity issues, or both servers may fail to communicate with each other properly. This issue significantly affects non-guilty users and their user experience.
Cash App usually takes care of this issue, but if you wish, you can contact both your bank and Cash App support team to find out the source of the delay.
3. Insufficient Funds
Cash App cannot send what is not there. Although it is a given, people sometimes fail to notice it. The account balance must have at least the payment amount in order to complete the transaction.
When this happens, the Cash app hangs your payment until your balance is recharged. Once you have sufficient funds in your account for the transaction, Cash App will proceed with it.
To avoid this altogether, always double-check your balance before starting a trading session. If you have a low balance, click here to learn how to refill your account balance, both online and in-store.
4. Exceeded Daily Limit
With Cash App, you can send anything up to $250 within any week’s period and receive anything up to $1000 within any month’s period. However, because this is not very practical, the app does let you increase this limit by verifying your account.
To verify your Cash App account, prove your identity by using your full name, date of birth, and the last four digits of your SSN.
So you can’t send payments if you’ve exceeded your account limit. Similarly, you won’t be able to receive payments from accounts that exceed their limits. To get around this, either verify your account or simply wait for time to resolve this issue.
5. Anonymous Sender
Because Cash App handles money, security, safety and security need to be optimal. In an effort to protect your account from potential threats, Cash App automatically withholds payments from unknown and anonymous senders.
The App will give you access to such payments only if you choose to accept them. You will do this at your own risk, so be careful who you choose to accept payment from.
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6. Spams and Frauds
Slightly different from the anonymous sender situation, Cash App has accounts marked as spam or fraud. If one of these accounts tries to send you anything, Cash App will directly block it before it gets to your account. Transactions blocked by Cash App cannot go anywhere.
Errors do happen, especially while typing. If there is an error in the $Cashtag, ID, or any other information, the payment will fail. Hence, always double-check for any typos before completing the transaction.
8. Expired Cards
Another reason for a stuck payment is an expired debit or credit card. When you use an expired card, the payment may not be complete, and your bank may hold it until you return them.
You can check on the back of your card whether your card has expired or not.
9. Outdated App
Application updates are done for a reason. So yes, your pending payment may be due to the old version of your Cash App. So, make sure you have the latest version of Cash App downloaded on your device.
Receiving a Payment
Cash App tracks all your received payments in your activity feed.
To access your Activity Feed through the app, follow these steps:
- Open your Cash App application and tap the "Activity" tab on your Home screen
- Select your interest payment and check its status
Payments that appear to be unavailable could have optionally been sent to other email or phone numbers associated with you.
You can track these payments through the following steps:
- Open your Cash App application and go to the Profile icon on your home screen
- Select "Personal"
- Add any missing phone numbers or email addresses.
To sum up the reasons, why Cash App payments cannot be credited to the intended recipient after being sent, including entering incorrect contact information (cashtag), glitches, connection issues etc.
This 'pending payment' issue usually resolves on its own, but you can always review this list for possible reasons or contact the app's support team for further assistance.